Orders, Pausing, Cancelling
Yes! Once you order the first time, you will be subscribed to a recurring membership. We promise this is to make your lives easier! Your meals will be delivered again every 1 or 2 weeks based on what you select during the checkout process.
By clicking "Complete Subscription" OR "Save Order," you're purchasing a continuous subscription. You will be billed for your meals based on the selected schedule and chosen meals until you change your meal selection, pause your subscription, or cancel your subscription. The deadline to pause or cancel before an order processes is 11:59 pm ET on the Wednesday before the order would be delivered.
Everyone with an active subscription, or a paused subscription that is set to renew soon, receives an email prompting them to make any desired changes to their account on that Wednesday before the order would be delivered.
If you place your order before Wednesday at midnight, your meals will be shipped the following Monday.
If you place your order after Wednesday at midnight, your order will be shipped one week from Monday.
Once your order is packaged and shipped, you will get an email that your meals are on the way. We promise it’s worth the wait!
You can change your meal selections or billing frequency any time before 11:59 pm ET on the Wednesday before the order would be delivered. Just log into your User Portal, open the "Choose Your Meals" tab, update your meal selections or billing frequency, and click "Save Order."
Click on My Account > Scroll to Pause Subscription > Choose a Monday date to resume > Click Pause Subscription & wait for the reload and the notification banner.
PLEASE NOTE The deadline to pause or cancel before an order processes is 11:59 pm ET on the Wednesday before the Monday the order would ship out. Once you successfully pause your account, you will receive an email confirmation. If you did not receive an email, then the pause did not go through.
You cannot pause your initial order once you've completed the transaction. You can only cancel it by emailing [email protected]. Do not order until you are ready to receive your first shipment.
Canceling is different from pausing your subscription, as a cancellation has no resume date. You may cancel your subscription between processing orders by calling emailing us at [email protected].
By clicking "Complete Order" OR "Save Order," you're purchasing a continuous subscription and will be billed for your meals based on the selected schedule until you pause or cancel your subscription. The deadline to cancel is Wednesday before the order would go out, is by the end of our business day. If you missed the deadline to cancel your subscription, you are able to pause your subscription (reference How do I pause my subscription) first and then email to cancel your account afterward.
PLEASE NOTE Any orders identified as "Processing," "Ready," or "Shipped" on your "Orders" page cannot be canceled. The subscriber will still receive the meal plan; a change of address may be submitted if the order is still processing and has not yet left the facility. This is to help us minimize any food waste after your order has been processed!
Earning referral rewards is easy! In the main "Overview" page or section of your User Portal, you will see an orange button labeled "Copy Your Referral Link." Click or tap to copy the link and then paste it into an email or text message and send it to a friend. If your friend uses the link to subscribe, your account will get credited $60 for your next order! Check out these quick how-to videos for Desktop and Mobile Devices.
New customers will be billed immediately after placing their first order. Recurring customers will be billed Wednesdays at Midnight ET every 1 or 2 weeks based on the delivery frequency selected during your checkout process.
Whenever a meal credit is applied to your account, it will appear in your Order Summary as a gift card balance that will automatically apply to your next order.
The meals come in insulated packaging to ensure they stay at an appropriate temperature. Just be sure to get the food into the refrigerator as soon as you open your box and reuse/recycle the shipping material.
If you live in Gainesville, you still don’t need to be present for your delivery. We do recommend placing a cooler outside your doorstep to keep the meals as cold as possible. This Florida weather is sooooo unpredictable. Nonetheless, our drivers always leave the meals in a thermal bag along with ice packs on your doorstep.
PLEASE NOTE We ask that local customers return our thermal bags by leaving them at your doorstep on your next delivery date. This helps keep costs low and sustainability up!
All orders are delivered/shipped out on Mondays. The only exception is when a holiday lands on a Monday, pushing the delivery/ship day to Tuesday.
You will receive automated emails before your order is finalized, when it’s processed, and when your meals leave our facility. Local deliveries will receive text notifications while drivers are en route; shipped orders will receive emailed FedEx tracking numbers.
Delivery is available to customers residing in Alachua County, Fl, via Eat the 80 drivers, on Mondays between 8 am and 1 pm.
If you live outside of Gainesville, your meals will be shipped on Monday (unless that Monday is a holiday) and be received 1-2 days later via FedEx Two-Day Service (Ground or Express).
We deliver to certain cities in Alachua County, FL. (Alachua, Archer, Gainesville, Jonesville, and Newberry)
We ship via FedEx to the contiguous 48 United States! (meaning we exclude Alaska + Hawaii from our range).
Our website automatically determines, based on zip code, whether a subscriber's meal plan will be delivered or shipped.
Our website is integrated with FedEx to calculate shipping costs.
Local Foodies are charged a $5 Delivery Fee.
Eat the 80 is refined sugar-free, and hormone/additive-free; but please be advised:
– We have recently started releasing meals that are not Gluten-Free. All Gluten-Free options are clearly labeled.
– Food prepared in our kitchen may contain or come in contact with milk, eggs, soy, peanuts, tree nuts, fish and shellfish, or other allergens.
– Due to the way we prepare our delicious food in bulk, we, unfortunately, cannot take special allergy requests.
– To see what’s in a meal, go to our menu page and click on the meal photos to see the ingredients and nutrition facts!
– You can also select meals based on your dietary needs by utilizing the filter and exclusion features on the Menu and Order pages.
Remember to log in to your User Portal if you're an existing Eat the 80 subscriber! Click on the "Choose Your Meals" Tab; adjust filters and exclusions as needed/desired.
For new customers:
Orders finalize Wednesdays at Midnight ET. to send out Mondays!
To see what's in a meal, click on the meal photos to see the ingredients and nutrition facts.
You can also select meals based on your dietary needs by utilizing the filter and exclusion features on the Menu and Order pages.
Eat The 80 focuses on using fresh and quality ingredients. We do not use preservatives, artificial ingredients, or added sugar. Also, all meals are dietitian approved. We use anything delicious and leave out anything that's not.
Heating & Storing
The food is already cooked, so you are just heating it up! Every heating method varies slightly, so please see our instructions:
Microwave the meal for two and a half minutes to three minutes with the film on. After reheating, let it stand for one minute and then slowly remove the film. Beware of steam or splatter escaping when opening!
To reheat frozen meals, place them in the microwave for 5 minutes (depending on the microwave), let it sit for one minute, and then slowly remove the film. Beware of steam or splatter escaping when opening!
To heat in the oven, remove the meal from its container and place it in an oven-safe dish. Preheat the oven to 375 °F, and bake for 15-20 minutes or until heated thoroughly. You may drizzle one-two tablespoons of water over the meal to prevent losing moisture.
To heat up on the stove, add a splash of healthy cooking oil to your pan, such as coconut. Add your meal to the pan, stir on medium heat for 6-7 minutes, or until steaming hot.
Keeping the meals fresh in a refrigerator is our preferred method of storage. This allows you the flexibility of eating them as you please!
If you cannot get to the meals before the “Enjoy by” Date, please place the meals in the freezer and enjoy them later! Meals can be in the freezer for up to several months.
Yes! If the ten-day shelf life is up, you can place your meals in the freezer for up to several months and enjoy them at a later time. To reheat frozen meals, put them in the microwave for 5 minutes (depending on the microwave). Let it stand for one minute, and then slowly remove the film.
Eat The 80 focuses on using fresh and quality ingredients - We genuinely care about what we are feeding you, and we never sacrifice flavor.
We take pride in helping you become the healthiest & happiest version of yourself. You'll spend less time in your kitchen and more time doing the things you love.
You'll feel healthier as a result of fueling your body properly:
– All meals are dietitian approved.
– We do not use preservatives, artificial ingredients, or added sugar.
– Our meats are grass-fed, antibiotic-free, and free range; Our seafood is wild-caught.
– We make every sauce and marinade from scratch.
Once you order the first time, you will be subscribed to a recurring membership. We promise this is to make your lives easier! Your meals will be delivered every 1 or 2 weeks again based on what you select during the checkout process.
|5 Meals||7 Meals||10 Meals||14 Meals||21 Meals||Delivery|
|Meal Plan||$82.50||$115.15||$164.00||$228.90||$342.30||$5 weekly for local, OR based on zip code for shipped|